BA Pensions Covid 19 Situation

At the present time, BA Pensions are still working away from their offices at Waterside. Telephone lines are not manned and the best way to contact BA Pensions is via the online contact forms:
for APS
and NAPS
Some mail sent by Royal Mail recorded delivery is taking longer to reach BA Pensions because of delays at the Royal Mail sorting office. If you have posted original certificates using recorded delivery and have not received them back within five working days, please let BA Pensions know using the “contact us form” on the BA Pensions website so they can locate them at the sorting office. You may wish to consider sending your documents by first class mail instead.